Young Professional Application Customizer (d/m/f)

ITVT has been concentrating on the implementation of innovative sector solutions for the industrial and energy sectors since 2001 with more than 200 employees. Through professional advice, reliable project implementation and the subsequent 24/7 support, we create sustainable customer satisfaction.

As part of the digital transformation, we support our customers to use their full innovation potential. We are constantly expanding our portfolio with offers in the field of software as a service and consulting.

Purpose:                                                   

To provide in-depth knowledge of the Microsoft Dynamics application and evaluate the customer’s business processes against the standard Microsoft Dynamics functionality in Manila, Philippines / work from home.

Background

• Pursuing a degree in Information Technology, Computer Science or related field/
• Experience in core application functionality, implementation methodology, and application technology stack
• Related experience in  Microsoft technologies such as Microsoft SQL Server, Microsoft Exchange Server, Microsoft .NET, Microsoft Office SharePoint Portal Server, Microsoft BizTalk Server is preferred
• Successful completion of applicable product certification exams is preferred

Skills

Soft Skills

•  High degree of insight and analytical skill
• Team-oriented; willing to align work with team’s priorities and goals able to influence, negotiate and build consensus.
• Strong time management skills and multitasking abilities
• Skilled in organizational change
• Clear and effective communication
• Willingness to learn and be trained

Functional/Technical Skills 
      Demonstrated ability to:

• Analyze and understand business problems.
• Model data and processes.
• Conduct workshops and training sessions.
• Plan and carry out system and user acceptance testing.

Typical Activities

  Diagnostic

• Prepare and conduct business process analysis
• Set up application for Fit Gap Analysis
• Conduct Fit Gap Analysis
• Document and present results of diagnostic phase
• Support license definition and service estimations for functional tasks

 Analysis

• Conduct Key User training
• Prepare and conduct business requirements workshops
• Set up application for Fit Gap Analysis
• Conduct Fit Gap Analysis
• Document and present results of analysis phase

Design

• Create development design specifications
• Create design documents for customer understanding and acceptance
• Present documentation and application design to customer
• System configurations
• Conduct feature testing of standard and independent software vendor (ISV) solution functionality
• Assist in the identification and creation of process test scenarios

Development

• Assist with the preparation of training and other documentation
• Conduct function testing with developer and customer
• Deploy security roles
• Assist in the creation of User Acceptance test scripts
• Conduct data acceptance testing
• Conduct process testing
• Support End User training as defined in the project scope

Deployment

• Conduct Key User training (in case of Rapid Implementation)
• Create process and User Acceptance Test plan
• Configure live environment
• Conduct process and User Acceptance test together with the customer to ensure functionality, configuration, and data are as expected
• Support End User training as defined in the project scope

Operation

• Go-live support
• Resolve pending issues
• Finalize documentation

Agile Preparation

• Conduct Solution Overview
• Conduct Key User Training
• Prepare and conduct Business Requirements workshops
• Set up application for Fit Gap Analysis
• Conduct Fit Gap Analysis
• Provide input to the creation of Solution Backlog and high-level estimation process
• Release Planning

  Agile Execution

• Provide input to the Sprint Backlog creation
• Attend Sprint Planning Meetings (visioning/planning meetings)
• Attend Daily Sprint Cycle Meetings
• Create development design specifications
• System Configurations
• Conduct feature testing of standard and ISV functionality
• Assist in the identification and creation of process test scenarios
• Assist in the generation of Daily Build
• Assist in the process of Sprint testing
• Attend the Sprint Technical preview sessions
• Attend the Sprint Post Mortem sessions